It’s important to be able to recognise the kind of people that will be attending your sessions. There’s an excellent opportunity during the Cocktail Party exercise at the start of the course to assess the kind of personalities that might be present.
Where are your potential Allies? Who looks really engaged already and who looks like they don’t really want to be here at all?
Here is some additional material that Per Rehman (Boliden Corporate Head of Safety Performance) has identified that might help you as Safety Ambassadors both during and after the course has finished.
There are some excellent tips here on how to deal with the different types of characters. Download the slides below and perhaps discuss with your fellow Ambassadors.